Kings Bridge Cleaners Store Policies
We strive to provide the best dry cleaning to our customers and to create a longterm relationship with reliable and consistant service.
With this said, our work is high in volume and requires the use of machinery. These factors contribute to the risk of loss and damage to garments that we take in for processing. From time to time a garment is lost or damaged beyond repair. It is an occupational hazard and fortunately occurs infrequently.
In these cases, we offer the dry cleaning industry standard of up to 10 times the cost of cleaning in store credit to replace the loss. The credit is at our discretion and we will factor in the age, current retail and observed condition of the garment prior to processing.
If on order is left more than 30 days after the "ready by" date on our invoice, we take no repsonsibility for the order.
In all cases we will strive to be as fair as possible to you our customer.
Thanks very much for your business,